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About Us

Plunges Cold is a trading name of HESSA LTD, a company registered in England and Wales under company number 15063250.

Our registered office is located at:

71-75 Shelton Street London England WC2H 9JQ United Kingdom

Plunges Cold is an online retailer specialising in premium cold therapy equipment, including cold plunge tubs, chillers and accessories. We carefully select products from established manufacturers and trusted suppliers to offer customers a range of cold therapy solutions.

Our goal is to make it simple and transparent for customers to find the right cold plunge equipment for their needs. We provide detailed product information, secure online checkout and dedicated customer support throughout the purchasing process.

We currently serve customers in the United Kingdom , with shipping options, costs and estimated delivery times clearly provided on our website before customers complete their purchase.

Our Products

Our range includes cold plunge tubs, cold plunge chillers and related accessories from established manufacturers and suppliers.

Where applicable, products may be covered by a manufacturer's warranty. Warranty coverage and conditions depend on the individual manufacturer and product and are provided according to the applicable manufacturer's terms.

Our Customer Experience

We aim to provide customers with clear product information, transparent pricing, reliable shipping information and responsive customer support.

Whether you have a question before placing an order or need assistance after your purchase, our customer support team is available to help.

Returns & Customer Support

Eligible purchases may be covered by our 30-day return and money-back policy, subject to the terms and conditions set out in our Return & Refund Policy.

For complete information about returns, refunds, cancellations and applicable conditions, please review our Return & Refund Policy.

Customer Support:

Trade name: Plunges Cold

Phone: +44 7532779200

Email: support@plungescold.com

Address: 71-75 Shelton Street, London WC2H 9JQ, United Kingdom

Company Information

Registered Company: HESSA LTD
Company Number: 15063250

Registered Office:
71-75 Shelton Street London England WC2H 9JQ United Kingdom

We are committed to providing a straightforward and transparent shopping experience, from product selection and checkout through shipping and after-sales support.