Privacy Policy

Last updated: July 2026

At PlungesCold ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you use our website, we may collect:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely by our payment providers)
• IP address
• Device information
• Browser type
• Shopping activity and order history

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and services
• Detect fraud and prevent unauthorized transactions
• Comply with legal obligations
• Send promotional emails if you have opted in

3. Payment Security

Payments are processed securely by trusted third-party payment providers. We do not store your full payment card information on our servers.

4. Cookies

Our website uses cookies and similar technologies to:

• Remember your shopping cart
• Improve website performance
• Analyze website traffic
• Personalize your shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers who help us operate our business, including:

• Payment processors
• Shipping carriers
• Email service providers
• Analytics providers
• Fraud prevention services

These providers only receive the information necessary to perform their services.

6. Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Object to certain processing activities
• Request a copy of your personal data

To exercise these rights, please contact us using the information below.

8. Marketing Communications

If you subscribe to our newsletter, you may receive promotional emails from us. You can unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.

9. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

PlungesCold

Email: support@plungescold.com

Phone: +33 7 56 75 62 85

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