Shipping Policy

Thank you for shopping with Plunges Cold.

We are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.

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Order Processing

• Orders are processed within 1–2 business days after payment is confirmed.

• Orders are processed Monday through Friday, excluding weekends and public holidays.

• Once your order has been shipped, you will receive a confirmation email with tracking information.

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Estimated Delivery Times

Delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.

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Shipping Costs

Shipping costs are calculated during checkout based on your delivery address.

Free shipping promotions, when available, will be displayed on our website.

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Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor your shipment.

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Incorrect Address

Please ensure your shipping address is accurate before completing your purchase.

Plunges Cold is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

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Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our support team within 7 days of delivery.

Email: support@plungescold.com

We will work with the shipping carrier to resolve the issue as quickly as possible.

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Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer.

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Contact Us

If you have any questions regarding shipping, please contact us.

Email: support@plungescold.com

Phone: +1 (346) 419-9974

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Brand: Plunges Cold
Operated by: HESSA LTD